Privacy Policy

Kogume isikuandmeid, kui kasutate meie platvormi. Töödeldakse järgmisi andmeid:

a) Registreerimine ja kasutajakonto

• First and last name
• Email address
• Password (stored encrypted using bcrypt)
• Country and business type
• Business address (street, city, ZIP, state)
• Billing address (street, city, ZIP, state, country)
• Company name (optional, for existing companies)

Õiguslik alus: Art. 6(1)(b) GDPR (lepingu täitmine) ja Art. 6(1)(a) GDPR (nõusolek).

Required details: an account requires your email address, a password, a username, your first and last name and your country. They are required to enter into the user agreement; without them we cannot create an account. There is no legal obligation to provide them. Everything else asked at registration, such as a company name, addresses or a phone number, is optional. For a paid plan our payment provider also needs your payment details; without them no plan can be booked.

b) Ettevõtte haldamine

• Company label (internal identifier)
• Desired company name
• Country and business type per company
• Progress data for each dashboard category

c) Tööriistade spetsiifilised ärilised andmed

Sõltuvalt kasutatud tööriistadest töödeldakse ja salvestatakse järgmised täiendavad andmed:

• Invoices: invoice numbers, recipient data, line items, amounts, due dates, PDF documents
• Customers: customer names, contact details, addresses, notes, communication history
• Inventory: product names, SKUs, quantities, prices, warehouse locations, supplier information
• Contracts: contracting parties, contract contents, terms, notice periods, document attachments
• Employees: employee names, contact details, positions, working hours, salary data, social security data
• Payroll: gross salaries, tax deductions, social security contributions, bank details
• Projects: project names, tasks, assignments, time tracking data, comments
• Time tracking: working hours, break times, project assignments
• Accounting: accounts, journal entries, receipts, income, expenses
• Tax: tax-relevant data, VAT calculations, input tax amounts
• Documents: uploaded files, document metadata, versioning data
• Calendar: appointments, reminders, participant information
• Suppliers: supplier names, contact details, order history, terms
• Orders: order numbers, product lists, quantities, prices, delivery status
• Travel expenses: travel data, receipts, expense reports, mileage
• Newsletter: recipient lists, email addresses, sending history, open rates
• Fleet: vehicle data, license plates, maintenance schedules, mileage
• Coupons: coupon codes, redemption history, validity periods
• Dunning: outstanding claims, dunning levels, payment reminders
• Digital signature: signatory data, timestamps, the signer's IP address and device details, document checksums. These details are the evidence that the signature is genuine and are kept together with the document.
• Legal: legal cases, deadlines, document templates
• Domain and email (Wavor Domains, Wavmail): domain names, DNS records, email inboxes, email content

Õiguslik alus: Art. 6(1)(b) GDPR (lepingu täitmine). Neid andmeid töödeldakse ainult vastava tööriista funktsiooni pakkumiseks ja neid ei kasutata muudel eesmärkidel.

d) Varajase juurdepääsu registreerimine (ootejärjekord)

• Name
• Email address
• Company name (optional)

e) Kontaktvorm

• Name
• Email address
• Subject and message content

Kontaktipäringud edastatakse operaatorile e-posti teel (e-posti teenuse pakkuja kaudu).

f) Feedback

You can send us feedback through “Send feedback” in the dashboard and below every information page (“Was this information helpful?”). We store:

• the kind of feedback, your text and an optional rating
• the page on which you gave it
• your browser's identifier (user agent) and the time
• your account identifier if you are signed in; none without an account

Your IP address is not stored with the feedback. Without an account it is used only to limit the number of submissions per connection and is discarded one hour after the last submission.

The purpose is to improve the Platform and our information. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in improving our service). Feedback is deleted automatically after 24 months. Until then you can take back any feedback: when signed in at any time in the settings under “Privacy”, without an account on the information page itself, as long as your browser still holds the identifier stored for that purpose.

Platvorm kasutab AI teenuseid järgmiste funktsioonide pakkumiseks:

• AI assistant "Wavor Intelligence" - processes chat messages and user profile data (name, company, country, business type) in context
• Company name check - processes the entered desired company name, country, and business type
• Risk analysis - processes business description and company data
• Logo generation - processes description, company name, country, and business type
• Country information - processes country and business type
• Drafts for dunning letters, invoices, contract renewals and support replies - process the name of the customer concerned along with invoice and contract data
• Receipt recognition - processes the content of uploaded receipts, including supplier name and amounts
• Email analysis - processes the subject and content of incoming email
• Website generation - processes the description you enter

Teksti sisend läheb AI teenusepakkujale, kes töötleb andmeid Euroopa Liidus, mis ei kasuta andmeid koolitamiseks ega säilita neid. Kui see teenus ei ole saadaval, edastatakse sama päring USA teenusepakkujale. Pildi genereerimine toimub ainult USA teenusepakkuja kaudu.

Ülekanded USA-sse on kaetud Art. 49(1)(a) GDPR (nõusolek) ja ELi standardsete lepingutingimustega.

Kui taotlus sisaldab andmeid teie enda klientide kohta - näiteks nimi maksehäire või arve mustandis - saadetakse need andmed muutumatult. Neid ei varjata eelnevalt.

AI kasutust jälgitakse (kulu päringu kohta, lõpp-punkt, ajatempli) kasutaja kuupõhiste kasutuspiirangute kehtestamiseks.

Vestlused AI assistendiga 'Wavor Intelligence' salvestatakse meie andmebaasi, et säilitada kasutaja vestluse ajalugu. Salvestatud andmed sisaldavad: sõnumi sisu, saatja roll (kasutaja/abiline), ajatempli ja vestluse pealkirja.

Platvorm kasutab järgmisi küpsiseid ja kohalikke salvestusmehhanisme:

• Sisselogimine ja turvalisus: sessiooniküpsised ja kaitse teiste saitide päringute eest. Ilma nendeta teenus ei tööta.
• Mugavus: keel, hele või tume välimus, jäämine riigi aadressile. Seadistatakse ainult siis, kui valite midagi ise.
• No cookies for advertising, analytics or tracking, neither our own nor third-party ones. The reach measurement in section 6a works without cookies.

Täielik nimekiri kõigist küpsistest koos eesmärgi ja säilitamisega

Õiguslik alus tehniliselt vajalikeks küpsisteks: Art. 6(1)(f) GDPR (legitiimne huvi). Saate küpsiste kasutamisele vastu vaielda meie küpsiste bänneri või oma brauseri seadete kaudu.

Iga kord, kui platvormile päästakse, kogutakse automaatselt tehnilisi andmeid: IP-aadress, juurdepääsu kuupäev ja kellaaeg, külastatud lehed, kasutatud brauser ja operatsioonisüsteem, suunaja URL. Neid andmeid töödeldakse tehniliste toimingute tagamiseks ja rünnakute eest kaitsmiseks.

Õiguslik alus: Art. 6(1)(f) GDPR (legitiimne huvi platvormi turvalisuse osas).

Our websites run Cloudflare Web Analytics. It shows us how many visits a page gets and how fast it loads. The script is served by Cloudflare, sets no cookies, uses no local storage and builds no fingerprint from the IP address or browser string. Collected: the page visited, the referring page, browser, device type, operating system, the country derived from the IP address and the browser's load-time measurements. A visit is recognised by the referring page, not by an identifier; no visitor profile is built.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in knowing how the website is used and how fast it is). If you do not want the measurement, block the script (static.cloudflareinsights.com) in your browser; the website works fully without it.

Isikuandmeid jagatakse kolmandate osapooltega ainult ulatuses, mis on vajalik teenuse osutamiseks. Vastuvõtjate kategooriad on: majutamine ja infrastruktuur, maksete töötlemine, e-kirjade saatmine ja vastuvõtmine, SMS-i edastamine, AI teenused, domeeni registreerimine ja CDN ning turvalisus.

Konkreetsete allprotsessorite nimed, asukohad ja eesmärgid on loetletud jaos 13.

The Platform uses a specialized payment and identity service provider (USA) for two purposes: to restore access when you no longer have access to your two-factor authentication, and for the voluntary identity verification in your account settings. The following is processed:

• Photos of your identity document (ID card, passport, or driver's license), taken directly with the camera
• A selfie that the provider compares with the photo on the document (biometric data)
• Data read from the document: name, date of birth, address, document type, issuing country, expiry date and document number

The legal basis is your explicit consent (Art. 6(1)(a) GDPR, and for the biometric data Art. 9(2)(a) GDPR). Identity verification is performed solely at your initiative. You can withdraw your consent at any time; the withdrawal does not affect the lawfulness of the processing carried out until then.

The provider checks that the document is genuine and detects forged or manipulated documents. It processes the photos and the selfie according to its privacy policy; they are not stored on our servers.

We store the result of the verification (status and match result) and, from the document, first and last name, address, document type, issuing country and expiry date, the date of birth only in encrypted form. We do not store the document number, the photos or the selfie. We use this data to document the verification and to be able to match a later restoration of access to your account.

Platvorm logib automaatselt muudatusi järgmistes konto andmetes:

• Email address and phone number
• First and last name
• Business and billing address
• Two-factor authentication settings (email, SMS, TOTP)

Salvestatud andmed sisaldavad: muudetud välja nime, vana ja uue väärtuse, muudatuse ajastust ja algatajat (kasutaja, administraator või süsteem). See logimine teenib pettuste ennetamist, vastavust rahapesu tõkestamise regulatsioonidele (AML) vastavalt GwG-le ja kasutaja kaitsmist volitamata konto muudatuste korral.

Õiguslik alus: Art. 6(1)(c) GDPR (õiguslik kohustus, eelkõige GwG) ja Art. 6(1)(f) GDPR (legitiimne huvi pettuse ennetamise osas). Muudatuste ajalugu salvestatakse vastavalt seaduslikele säilitamisperioodidele (vähemalt 5 aastat vastavalt § 8 GwG, kuni 10 aastat vastavalt § 147 AO).

GDPR kohaselt on teil järgmised õigused seoses teie isikuandmetega:

• Right of access (Art. 15 GDPR) - What data is stored about you
• Right to rectification (Art. 16 GDPR) - Correction of inaccurate data
• Right to erasure (Art. 17 GDPR) - Deletion of your data
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR) - Object to processing
• Right to withdraw consent (Art. 7(3) GDPR)
• Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

To exercise your rights, please use our support page.

Competent supervisory authority: State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia, Kavalleriestraße 2-4, 40213 Düsseldorf, Germany.

The Platform makes decisions based solely on automated processing which produce legal effects concerning you or similarly significantly affect you (Art. 22 GDPR) in only two cases:

• Restoring access (section 7a): after the identity service provider's check, the Platform compares the first and last name, date of birth and address from the identity document with the accounts whose holders have already verified their identity successfully before. If the result matches exactly one such account, you automatically receive a link at the email address this account already has, with which you restore access; your existing second factor stays active until the new one is confirmed. If you name another address, a staff member decides, as in every other case. If you have switched off recovery through support in the security settings, access is not restored this way, not even by a staff member. The Platform never rejects a request automatically. If the provider cannot complete the check, for example because a photo is unreadable, you can start it again at any time.
• Domains: if the email address of the domain holder is not confirmed within the deadline of the responsible registry (15 days for .com and other generic top-level domains), the domain is suspended automatically, as the registries' rules require (for generic top-level domains ICANN RAA § 3.7.7.1). As soon as the address is confirmed, the domain is released again.

In both cases you can ask for a staff member to review the decision, state your point of view and contest the decision. Please contact our support for this.

Kasutame teie andmete kaitsmiseks tehnilisi ja organisatsioonilisi turvameetmeid: paroolid on hashitud bcryptiga, sessioone hallatakse turvaliste httpOnly küpsiste kaudu, andmete edastamine on krüpteeritud HTTPS/TLS kaudu ja andmebaasi juurdepääs on piiratud volitatud teenustega.

Isikuandmeid säilitatakse järgmiste perioodide jooksul:

• Account data (name, email, address): until account deletion by the user
• Company data and progress data: until account deletion
• Tool-specific business data (invoices, contracts, employees, accounting, etc.): until account deletion, unless statutory retention obligations apply (e.g., invoices 10 years per Section 147 AO)
• Chat histories with the AI assistant: until account deletion
• Early access registrations: until official platform launch or until withdrawal
• Contact inquiries: 6 months after completion of the inquiry
• Feedback: 24 months
• AI usage data (cost tracking): until account deletion
• Server log data: 90 days
• Sign-in history (the basis for the new-device alert): 365 days
• Sign-in attempts (protection against automated attacks): 90 days
• Session cookies: 7 days or until logout
• Change history (Data History): at least 5 years (GwG), up to 10 years (AO)
• Identity verification results: until account deletion or per statutory retention periods

Kui kustutate oma konto, kustutatakse kõik isikuandmed, ettevõtte andmed, edenemisandmed ja vestluste ajaloos 28 päeva jooksul pöördumatult, välja arvatud juhul, kui kehtivad seaduslikud säilitamiskohustused (nt maksualased säilitamisperioodid 6 või 10 aastat).

Meie teenuste pakkumiseks kasutame alamsüsteeme. AI funktsioonid ja hostimisstruktuur on integreeritud spetsialiseeritud kolmandate osapoolte pakkujate kaudu alamsüsteemidena. AI teenusepakkuja ei tegutse iseseisva andmete töötlejana, vaid töötleb andmeid ainult andmete töötlemise lepingute ulatuses. Andmete töötlemise lepingud vastavalt Art. 28 GDPR on olemas kõigi pakkujatega.

Kogu alamsüsteemide loetelu koos nime, asukoha ja eesmärgiga on esitatud jaos 13.

Meie USA kolmandate osapoolte pakkujate kasutamise kaudu võivad isikuandmed olla edastatud kolmandatesse riikidesse. Ülekanne põhineb järgmistel õiguslikel alustel:

• EU-US Data Privacy Framework (EU Commission adequacy decision)
• Standard Contractual Clauses (SCC) pursuant to Art. 46(2)(c) GDPR
• Additionally, Transfer Impact Assessments (TIA) to evaluate the level of protection

CDN ja turvateenuse pakkujad ning hostimisteenuse pakkujad, kui infrastruktuuri pakkujad, tagavad oma õigusalused rahvusvaheliste andmeedastuste jaoks, sealhulgas EL-USA andmekaitse raamistik ja/või standardlepingutingimused (SCC).

Kasutame järgmisi alamsüsteeme:

Standard Contractual Clauses (SCC) per Art. 46(2)(c) GDPR are in place with all US-based sub-processors. Data Processing Agreements per Art. 28 GDPR are in place with EU-based providers.

Jätame endale õiguse seda privaatsuspoliitikat igal ajal uuendada. Olulistest muudatustest teavitatakse registreeritud kasutajaid e-posti teel või Platvormi kaudu. Praegune versioon on alati saadaval Platvormil.