Question 1

What is Wavor?

Accepted Answer

Wavor is a business software platform with 47 integrated tools: accounting, invoicing, CRM, HR, contracts, domains, mailboxes, website builder, AI analysis, compliance. One dashboard, one invoice, one login.

Question 2

How is an account created?

Accepted Answer

Registration is done via the Register link. Required: country, name, email, password. A verification code is sent by email. Companies can be created in the dashboard after verification.

Question 3

How many companies per account?

Accepted Answer

Free: 1. One: 2. One+: 5. All: unlimited. Each company has its own invoices, domains, data and dashboard. Switch via the top dashboard bar.

Question 4

Start without a registered company?

Accepted Answer

Yes. Wavor includes a company name finder, legal-form wizard (LLC, Inc., Ltd.), formation checklist, template contracts and a first business address. Commercial register entry is not required.

Question 5

Finding tools

Accepted Answer

The left sidebar groups all 47 tools by finance, customers, operations, infrastructure, AI and legal. Global search: Ctrl+K (or Cmd+K).

Question 6

Finance tools

Accepted Answer

Invoices, quotes, accounting, cash book, budget planning, tax filings, dunning, travel expenses, multi-currency. Bank connection and payroll are in progress and not usable today.

Question 7

AI tools

Accepted Answer

Wavor Score (business risk analysis), AI email analysis, AI website builder, Forge (prompt-to-tool), revenue forecasting, Legal-AI.

Question 8

Customer and operations tools

Accepted Answer

CRM, HR, projects, time tracking, inventory, suppliers, orders, contracts, digital signatures, onboarding, fleet.

Question 9

Infrastructure tools

Accepted Answer

Domain registration (70+ extensions), hosting, SSL, email hosting, website builder, backups, file storage, external domain connection.

Question 10

Forge

Accepted Answer

Forge generates a working tool in the dashboard from a prompt (data model, UI, API). Example prompt: “Database for guests with check-in time”. Forge is still in preparation.

Question 11

wavorweb.com, wavor.site, wavor.app

Accepted Answer

These domains belong to Wavor; the content on them belongs to customers. Every customer can claim a free subdomain (e.g. customer.wavorweb.com, myshop.wavor.site, brand.wavor.app). Published content comes from the customer, not from Wavor.

Question 12

Emails from @wavmail.net

Accepted Answer

@wavmail.net is the customer email infrastructure. Addresses like name@wavmail.net belong to customers and are not Wavor. Official Wavor senders end only in @wavor.io, @wavor.de, @wavor.fr, @wavor.nl, @wavor.co.uk, @wavor.in or @wavor.com.br.

Question 13

Create a free customer subdomain

Accepted Answer

Without a plan you get a subdomain on wavor.site (e.g. name.wavor.site), created in the website builder. From One, a free domain of your own comes with it.

Question 14

Verify a Wavor message is genuine

Accepted Answer

Sender must end in @wavor.io, @wavor.de or another official Wavor domain. @wavmail.net is always a customer. When in doubt: sign in directly at wavor.io instead of clicking links.

Question 15

Official domains

Accepted Answer

Primary domain: wavor.io (international). Country domains: wavor.de, wavor.fr, wavor.nl, wavor.co.uk, wavor.in, wavor.com.br. Further extensions are held defensively. Subdomains on wavorweb.com, wavor.site and wavor.app belong to customers (see previous section).

Question 16

Detect a forgery

Accepted Answer

Check the extension in the address bar. Only the official extensions listed above are valid. Extensions such as wavor.com, wavor.xyz, wavor-support.com, wavor.info are not from Wavor. Do not enter passwords on such sites.

Question 17

Report a suspicious site

Accepted Answer

Report via the support form with category Abuse. Include URL and screenshot. Review and takedown procedure follow.

Question 18

Register a domain

Accepted Answer

In the domain tool: search the desired name, choose from 70+ extensions, confirm. From One, one domain a year is included. Additional domains are billed at market price.

Question 19

Connect an existing domain

Accepted Answer

Two paths: transfer via AuthCode/EPP or DNS connection without ownership change. Both work with website, email and SSL.

Question 20

Registration duration

Accepted Answer

Typically a few minutes. For .de and some other extensions, up to an hour of DNS propagation. Confirmation email on activation.

Question 21

Email address on own domain

Accepted Answer

After the domain is registered or connected: open the email tool, create a mailbox, pick storage, optionally add forwards. Plan limits: One 2 mailboxes (10 GB in total), One+ 6 (25 GB), All 15 (50 GB).

Question 22

Connect an external mailbox

Accepted Answer

Gmail, Outlook and custom servers connect via IMAP/SMTP. The account stays with the original provider; Wavor acts as a client with AI analysis.

Question 23

AI email analysis

Accepted Answer

Classification of incoming messages (invoice, customer inquiry, spam, urgent), thread summarization, reply suggestions, meeting extraction to calendar.

Question 24

Change password

Accepted Answer

Settings → Security. Enter current password, new password, email confirmation code.

Question 25

Supported 2FA methods

Accepted Answer

Email code (default), TOTP app (e.g. Google Authenticator), SMS, backup codes. Multiple methods can be active simultaneously.

Question 26

Lost 2FA access

Accepted Answer

Primary: backup code at login. Alternative: Support → Access with identification via email, username or phone plus ID verification.

Question 27

Delete account

Accepted Answer

Settings → Privacy. 28-day recovery window, then irreversible deletion of all personal data.

Question 28

Verify phone number

Accepted Answer

Settings → Personal information. Enter number, confirm with SMS code. Unlocks SMS 2FA and SMS-based password reset.

Question 29

Data storage

Accepted Answer

EU servers in Germany. For all 8 country markets (DE/AT/CH/UK/FR/NL/IN/BR) via 7 native domains + a vision for 199 countries and regions. AES-256 at rest, TLS 1.3 in transit. No third-party trackers, no advertising partners. Data protection under EU law, and in Brazil and India additionally under the local data protection act.

Question 30

Suspicious activity

Accepted Answer

Detection of unusual logins, temporary IP restriction, email notification. Other devices remain accessible.

Question 31

Plans

Accepted Answer

Free, Solo (€19/mo, one tool area of your choice, one company, one user), One (€49/mo), One+ (€129/mo), All (€499/mo), Enterprise (custom). All plans: SSL, hosting, backups, calendar, export. From One: every tool. Higher plans: more companies, more employees, more storage, a larger AI budget.

Question 32

Payment methods

Accepted Answer

Credit card (Visa, Mastercard, Amex), SEPA direct debit, Apple Pay, Google Pay via Stripe. Invoices under Settings → Subscription & Billing.

Question 33

Cancellation

Accepted Answer

Anytime at the end of the billing period. No minimum term. Data retention 28 days after cancellation, export available.

Question 34

Free trial

Accepted Answer

Free stays free for good, with limits on the features. There is currently no separate trial for the subscriptions.

Question 35

Invite a team member

Accepted Answer

In the dashboard under Team → Add. Email and role (Admin, Employee, Read-only, Custom). Invitation link by email.

Question 36

RBAC permissions

Accepted Answer

Per tool, per role, per person: read, write, delete, export. Critical actions optionally with multi-person approval. Configured in the Team tool.

Question 37

Audit log

Accepted Answer

Log of all changes (create, edit, delete) with user, time, IP, tool. Compliance evidence and traceability.

Question 38

Contact support

Accepted Answer

Support form, with or without an account. Pick a category (General, Access, Security Bug, Report, Feedback, Enterprise). The request reaches the correct team directly.

Question 39

Suggest a feature

Accepted Answer

Feature requests are collected and voted on publicly. The requester is notified once the feature ships.

Wavor Support

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